Retention Policy

A Star Recruitment is a recruitment business which provides work-finding services to its clients and work-seekers.  A Star Recruitment must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

  1. Data retention

A Star Recruitment will retain your personal data for 7 years. Different laws may also require us to keep different data for different periods of time.

The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

If we receive a request from you to delete your personal data, we must comply with the following in relation to the different types of data we hold:

Document type Minimum time we need to keep these
Personnel records, including application form 1 year from the last date of providing work-finding services as an Employment Agency (Conduct of Employment Agencies and Employment Business Regulations 2003 (Conduct Regulations))
Terms of Engagement or Terms of Business 6 years (Limitation Act 1980)
Working time records:

·         48 hour opt out notice

·         Annual leave records

2 years from the time they were created.
Records relating to right to work in the UK 2 years after employment or engagement has ended
Criminal records checks/Disclosure Barring checks 1 year
Payroll For HMRC purposes: 3 years after the end of the pay reference period following the one that the records cover (National Minimum Wage Act 1998)
Pension auto-enrolment data 6 years except for opt out notices which should be kept for 4 years.


Upon expiry of that period, if you wish A Star Recruitment to cease to process your personal data, please write to us.

There may be circumstances where we will still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.

If you believe that any of your data that we process is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.

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All applicants will need to attend an interview.
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St Helens
40-42 Claughton Street,
St Helens,
WA10 1SN
219 Ormskirk Road,
Greater Manchester


I have been working with Sue Mather for about 4 months since joining  the company.  I have found to her to be hard working and dedicated to providing her clients with the service they require. Sue always has a smile on her face and is easy to build up a good working relationship with. Sue rings up at the start of each shift to check that everything is OK and has come in at all hours to make sure her staff are on site and doing what they should be when we have been through tough times and needed everyone in and working to their full capacity. Sue listens to what you want, delivers great customer service and goes the extra mile to  support us here.